# Chat Management

You can use the following features for chat management while streaming.

* Search the chat message content entered by users. 
* Move a specific user's chat message to the highlight window. The highlighted message is then displayed on the prompter screen for the host to mention.
* Save a specific user's message. The saved chat records are always available for viewing in a list. 
* Mute a specific user. 
* Register certain words as restricted keywords. The registered keywords are filtered in a real-time basis.  

### Chat Management Screen 

![](/files/-MhXORbFLdvrjPeEWG1H)

The chat messages are shown in real time, and once the chat history is scrolled, the chat message loading is paused. By clicking on the 'Start Scrolling' button, you can load more chat records.

### Chat Search

![](/files/-MhXOUpCLqK3wBlIxfuC)

You can use the search bar to search for chat history if needed. If you delete all entered content on the chat window and press Enter, the auto-scroll begins again. Or you can re-load the chat messages by clicking the 'Start Scroll' button. 

### Highlighting User Messages

![](/files/-MhXOXNGCkkzsilGCuWw)

You can highlight a user's message to display it on the prompter screen for the live-streaming host. You can copy and save the message through the 'Copy' button at the right side of the highlight chat area, and delete a message through the X button. You can also delete the entire list of messages through the 'Delete All' button. 

### Saving User Messages

![](/files/-MhXRNbZlZBkIauymOGH)

By clicking the 'Copy' button at the right side of a user's message, the message is simultaneously copied and saved. On the saved chat list page, you can manage the previously saved messages. 

### Blocking Users

![](/files/-MhXRTrb8FrtMFJ-NE_F)

If you hover your mouse cursor on the nickname area, a mute icon will be displayed. By clicking this icon, you can mute the particular user. The muted user's messages are only visible to the muted user oneself. 

### Adjusting the Chatting Font Size

![](/files/-MhXR2rFNVB08-DRhOfj)

You can adjust the font size of the chats through the button on the left side of the search bar. 


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shoplive.show/undefined-4/undefined.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.